Return Policy

We want you to love your purchase. If you're not completely satisfied, we're happy to help.

Returns

Returns are accepted within 30 days of delivery for eligible items.

To qualify for a return, items must be:

• Unworn, unwashed, and in their original condition
• Free of stains, odors, pet hair, or damage
• Returned with all original tags (if applicable)

Items that do not meet these requirements may be returned to the sender or subject to a partial refund.

Exchanges

If you need a different size, we'll gladly exchange your item, subject to inventory availability. If your requested size is unavailable, we will issue a refund once your return is received and approved.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we made an error with your order.

We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery with your order number and photos of the issue. We'll make it right as quickly as possible.

Refunds

Once your return is received and inspected, we'll notify you of the status of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days. Please note that your bank or credit card provider may require additional processing time.

Original shipping charges are non-refundable unless the return is due to our error.

How to Start a Return

To begin a return, please contact us with:

• Your order number
• Your full name
• The reason for your return

Once your return is approved, we'll provide instructions for sending your item back.

Questions? Contact us at jen@teamdripbrand.com.

To start a return, you can contact us at Jen@teamdripbrand.com. Please note that returns will need to be sent to the following address: 3280 N. 960 E. Lehi, Utah 84048